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5 Easy Ways to Fight Online Survey Fatigue

October, 2017 Alexander Dobronte , , Pas de commentaire
5 Easy Ways to Fight Online Survey Fatigue

More and more companies ask their customers for feedback nowadays. We at CheckMarket think that the increase of customer-centricity is great, but unfortunately there’s not only good news attached to it. People are getting a bit tired of filling in surveys, because they simply receive lots and lots of invitations on a regular basis. Survey fatigue is coming to the surface. Since getting valuable feedback is essential, how do you make people open your invitations? These 5 tips will help you get your feedback requests clicked on more easily.

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Check-list pour une enquête géniale

August, 2016 Alexander Dobronte , , Pas de commentaire
Check-list pour une enquête géniale

Créer une enquête est facile, mais créer une enquête qui vous permettra d’acquérir des indications précieuses, c’est une autre histoire. Les types de question, la distribution, tester… Il faut garder beaucoup de choses à l’esprit. Heureusement, nous avons créé une check-list très utile qui vous guidera au cours du processus d’une enquête entière.

Maintenant c’est à vous ! Suivez les étapes, cochez-les et créez une enquête géniale.

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CheckMarket Zapier integration

April, 2016 Bart Mertens , 3 commentaires
CheckMarket Zapier integration

Connect your surveys to 500+ Apps with our Zapier integration!

We, developers, like automating tasks. Since we created our webhooks, you have new options to simplify the daily life of your colleagues. But we know building and managing custom-built applications can be time-consuming and low on the priority list. That’s why we integrated our platform into Zapier.

You can now connect your favorite applications to our platform without custom development. Use our free Zapier integration and start automating

  1. survey invitations
  2. survey responses
  3. handling bounces and opt-outs
  4. notifications when the API rate limit for your account has been reached

We can think of a few Zap’s, but feel free to play around with it.

If you can think of other interesting triggers and alerts, let us know and we will look into it!

 

Use our free Zapier survey integration

Check our other survey integrations!

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In app surveys, finally learn who your users are

December, 2015 Alexander Dobronte , , Pas de commentaire
In app surveys, finally learn who your users are

App builders often do not know a lot about their users. They have all kinds of behavioral data, such as how often the app is opened, how long the user spends, …

But they don’t have demographics (age, gender, …) and very little feedback about the user’s experiences or grievances. It is possible to conduct a survey in app, without sending their user away to the browser.

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Our survey security policy

December, 2015 Alexander Dobronte Pas de commentaire
Our survey security policy

As a survey software provider it’s our job to keep our clients’ data safe. So far, we have earned the trust of 10,000+ users around the world, however, that doesn’t mean we can rest on our laurels. Our developers are working hard on new ways to keep your data locked all the time. Here’s a run down of our survey security policy.

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The art and science of writing survey questions – do’s and dont’s

October, 2015 Alexander Dobronte Pas de commentaire
The art and science of writing survey questions – do’s and dont’s

Probably the hardest part of surveying is coming up with the right questions and finding the right words to do so. What you ask is a matter of understanding the psychology of your target audience. Wording your questions is a different matter. It requires talent, skills and practice (and lots of it). So let’s share the knowledge and give you some tips and best practices to help you write better survey questions which in turn will improve survey response rates significantly. 

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Internal customer satisfaction: how to use surveys to measure and improve internal processes

September, 2015 Alexander Dobronte Pas de commentaire
Internal customer satisfaction: how to use surveys to measure and improve internal processes

Regarding your employees, distributors, vendors or departments as internal customers adds a whole new perspective to business management. Improving internal customer satisfaction will eventually result in a more efficient production process, better service and ultimately lead to more satisfied external customers. Measuring internal customer satisfaction can be done in a couple of ways but surveys prove to be the most effective.

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