Mise à jour du produit

Product Update: MaxDiff Analysis Now Available Within CheckMarket

We’re thrilled to announce CheckMarket’s new MaxDiff feature! From today, you’ll see the new MaxDiff question type and reporting functionality within CheckMarket.

With MaxDiff, you can now better understand consumer preferences across various use cases. Whether your objective is to prioritize product features or to get clarity on how different messages resonate with the market, MaxDiff is a precise and proven method for extracting exactly what’s important for your audience.

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Nouvelle barre de filtre de rapport !

Cette excellente nouvelle fonctionnalité de notre ReportBuilder fera le bonheur de nombreux utilisateurs et sera un gain de temps ! Notre nouvelle barre de filtre permet à toute personne qui consulte un rapport de filtrer rapidement et facilement en fonction de critères prédéfinis. En cliquant, les données sont ajustées en temps réel !
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Nouveau : Analyse des facteurs cles

Nous introduisons l’analyse des facteurs clés dans nos rapports d’enquête. Une bonne intelligence sans logiciel statistique spécialisé. Une analyse des facteurs clés examine les relations entre les facteurs potentiels et le comportement, comme la probabilité d’une recommandation positive (NPS).
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Gagnez du temps avec le taguage automatique

Le taguage automatique est un processus d’application de tags à des réponses ouvertes en temps quasi réel, basé sur des mots-clés. Nous savons tous que les réponses ouvertes contiennent des éléments très précieux qui conduisent à la compréhension. Le marquage manuel peut être lent, en particulier pour les gros volumes. Le taguage automatique peut faire le travail difficile pour vous, de sorte que vous pouvez passer du temps à transformer ces informations en actions !
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Nouveau: Logique d’affichage de question

Masquez de manière conditionnelle des questions, des sous-questions et des choix de réponse.

Vous pouvez utiliser la logique d’affichage pour créer des enquêtes personnalisées pour chaque répondant. Quand une question ou un choix de réponse spécifique ne concernce que certains répondants, vous pouvez le cacher conditionnellement, dépendant des réponses précédentes ou des métadonnées. Grâce à la logique d’affichage, vous pouvez créer des enquêtes qui s’adaptent de manière dynamique aux réponses et aux champs personnalisés de vos répondants.

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Introducing the CheckMarket Scripting Language (CSL)

What is it?

We are introducing a powerful scripting language to enhance your surveys and reports called the CheckMarket Scripting Language or CSL for short.

At its most basic level, it is easy to use. You can use it to place variables in your surveys and reports by selecting them from a drop-down.

At its most advanced, our scripting language gives you tremendous freedom to use complex logic to make calculations, show or hide certain blocks of texts or images and much more. So put on your computational thinking cap and let’s dig in…

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Contrôles de conservation des données

CheckMarket introduit des contrôles de ​conservation de données qui vous permettent de gérer la durée de conservation de vos données de contact et de répondant sur nos serveurs. Nous supprimons automatiquement les données de contact et de répondant plus anciennes que la période de conservation sélectionnée.

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Survey Contacts Simplified!

Surveys have changed a lot in the last fifteen years. For instance, customer satisfaction has gone from a long once-a-year survey to short continuous longitudinal surveys spread across the customer journey. CheckMarket has evolved too, introducing new features and best practices along the way.

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CheckMarket Zapier integration

Connect your surveys to 500+ Apps with our Zapier integration!

We, developers, like automating tasks. Since we created our webhooks, you have new options to simplify the daily life of your colleagues. But we know building and managing custom-built applications can be time-consuming and low on the priority list. That’s why we integrated our platform into Zapier.

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Receive survey notifications directly in Slack

Slack is a great tool that helps teams communicate more efficiently, keeping all members in the loop at all times without wasting valuable time. Here at CheckMarket we’re avid fans of the software and so are thousands of professionals around the world. That’s why we’re very proud to announce our Slack survey integration. From now on, teams can receive survey notifications directly in their Slack account.

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Survey email notifications are now more versatile

Survey email notifications enable you to take action more quickly. They started out as quick, internal call-outs to yourself, colleagues, management, … You are informed straight away when a respondent answers in a certain way so you can immediately follow up on their feedback. Your (perhaps not so satisfied) customer would be so impressed by the speed of your actions he would instantly turn into a promoter.

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Average and median per sub-question in a matrix

Have you noticed? We added 2 new columns to the charts for matrix questions: average and median.

You were always able to see the general average and median for the entire matrix question in the legend below each matrix chart. This was already very useful data. But sometimes you just need to dig in deeper.

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New visual media picker

To get high response rates your surveys and emails must be appealing, and match your company’s branding. Adding your logo increases recognizability, adding an image of an incentive, increases click-through and completion rates. You may want to show a series of ads or packaging and ask respondents what they think.

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Download open answers fast and easy

You’ve done all the preliminary work. You’ve thought long and hard about all the questions you needed to ask as well as what you want to do with the results afterwards.

Your survey turned out to be a big success. Everyone even took the opportunity to provide additional comments everywhere you asked for them.

Awesome!

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Give real-time feedback to respondents

The concept of “gamification” and “market research” has been gaining traction for several years. You can use gaming techniques to improve the quality of feedback from online research.

When you create a survey you want respondents to fill in your entire survey and to answer the questions correctly. Research shows that the more you engage with the respondent and the more respondents enjoy the experience, the better the quantity and quality of feedback.

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Improved security for downloads

As an enterprise survey tool, we prove time and time again security is our top priority. Our default SSL encryption and 2-step verification is a testament of our commitment to our users’ security. Today, we add an extra layer of security to downloads and exports from CheckMarket.

When you export data from CheckMarket, a URL is generated which gives access to the file. The transfer itself is secured by https, but if someone could get the URL, for instance if your computer was hacked and sending info to someone else, they too could get the data. This is no longer the case. Now, all URLs to downloads require an authenticated user with access to the specific survey. Our feature to share results with others (not CM users), is protected too and requires a password to access the results.

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CheckMarket makes SSL encryption the default

Our users have always had the option of using Secure Sockets Layer (SSL) to create a secure encrypted connection between their computer and CheckMarket. If it is now turned on by default for all users and all surveys.

What is SSL (or HTTPS)?

SSL verifies the identity of a company (CheckMarket) over the internet with a certificate authority. If everything checks out, CheckMarket and your computer establish an initial connection called a handshake. During the handshake the connection will determine which kind of encryption or scrambling it will use. The agreement created during the handshake is used to set up a secure connection between CheckMarket and your computer, called a Secure Socket Layer (SSL). Now the connection between CheckMarket and your computer is secure, and not at risk from third party infiltration.

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