Employee Experience

10 Ways to Create More Engaging Online Surveys

“How satisfied were you with your experience today?”

Most people regularly see this pop up after a customer service experience.

The business they worked with is collecting data to improve their services through an online satisfaction survey.

juillet, 2021 Jack Maden

5 Easy Tips for Increasing Online Survey Response Rates

We all know online surveys are a great way to take your audience’s pulse. They cover a broad range of topics ranging from customer satisfaction, Net Promoter Score (NPS), event feedback, product information, employee surveys, and everything in between.

juillet, 2021 Jack Maden

How to use surveys in every stage of the Employee Lifecycle

Companies spend so much time listening to their customers and often employees are being forgotten. Without engaged employees, we believe that it is hard to run a successful organization. Monitoring Employee Experience and engagement will help you understand what your employees think and what you can do to improve on their experience, which will lead to highly engaged employees.

octobre, 2020 Alexander Dobronte

5 tips to successfully manage your remote employees

It’s the year 2019, you see your colleagues every day at the office and complain about traffic around the water cooler. You’ve never heard of Zoom before and never even considered that not wearing pants while working was an option.

août, 2020 Alexander Dobronte

12 questions to add to your Employee Engagement Survey

The best brand advocates are your own employees. But, how can you find out if your employees are engaged? With an employee engagement survey you can easily measure how engaged your employees are and what areas could use some improvement. But which questions and statements do you add to your survey?

juillet, 2020 Alexander Dobronte

Everything you need to know about the Employee Net Promoter Score

While many businesses focus on customer loyalty and customer satisfaction to increase revenue, it is very hard to get good results if you don’t have engaged employees. Turnover is a huge cost and it takes on average the equivalent of 6-9 months worth of salary to find and train a new employee.

juillet, 2020 Alexander Dobronte

Remote Work Pulse

Track happiness, satisfaction and resource needs from your employees working remotely.

mai, 2020 Alexander Dobronte

6 Ways to Make Employees Fill in Your Surveys

Employee surveys are key tools for any business. They can measure the mood in a company, allow employees to give input and see how an employer is doing on certain issues.

To make employee surveys work, however, you need a sufficient amount of employees filling them in. Having high degrees of non-response can cause your survey to be less reliable and can cause biases to arise.

octobre, 2018 Alexander Dobronte

Internal customer satisfaction: how to use surveys to measure and improve internal processes

Regarding your employees, distributors, vendors or departments as internal customers adds a whole new perspective to business management. Improving internal customer satisfaction will eventually result in a more efficient production process, better service and ultimately lead to more satisfied external customers. Measuring internal customer satisfaction can be done in a couple of ways but surveys prove to be the most effective.

décembre, 2015 Alexander Dobronte

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Employee Experience

10 Ways to Create More Engaging Online Surveys

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Catégories

5 Easy Tips for Increasing Online Survey Response Rates

How to use surveys in every stage of the Employee Lifecycle

5 tips to successfully manage your remote employees

12 questions to add to your Employee Engagement Survey

Everything you need to know about the Employee Net Promoter Score

Remote Work Pulse

6 Ways to Make Employees Fill in Your Surveys

Internal customer satisfaction: how to use surveys to measure and improve internal processes

Rechercher

Catégories

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