How Timing Affects Survey Responses (and How to Take Advantage of It)

We’re currently living in the attention economy. Everywhere we turn as consumers, things are fighting for our attention. Colorful apps on our phones hit us with regular buzz notifications, enticing us back to their platform. Late-night talk show hosts, backed up by a jazzy band, give us a glimpse into what glitzy celebrities are really like. And how could you forget the many on-demand streaming services full of addictive series designed to hook us?
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Product Update: MaxDiff Analysis Now Available Within CheckMarket

We’re thrilled to announce CheckMarket’s new MaxDiff feature! From today, you’ll see the new MaxDiff question type and reporting functionality within CheckMarket.

With MaxDiff, you can now better understand consumer preferences across various use cases. Whether your objective is to prioritize product features or to get clarity on how different messages resonate with the market, MaxDiff is a precise and proven method for extracting exactly what’s important for your audience.

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4 tips to get everyone involved in your Net Promoter Score Program: Webinar

As we all know, just measuring Net Promoter ScoreSM is not enough. The true goal of an Net Promoter Score program is to raise customer satisfaction which requires getting everyone in your organization involved. Just because the upper echelons of management decide that NPS is important, doesn’t automatically make it so for everybody.

Today, we give you 4 concrete tips you can apply immediately.

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How to turn NPS detractors into promoters

Ever wondered why people are more likely to give a bad review instead of a positive one? Are we, human beings, really that bitter or is there another reason? Well, I’m glad I can say we can’t help it. But, to understand where it comes from, we have to go back in time, way back.
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Nouvelle barre de filtre de rapport !

Cette excellente nouvelle fonctionnalité de notre ReportBuilder fera le bonheur de nombreux utilisateurs et sera un gain de temps ! Notre nouvelle barre de filtre permet à toute personne qui consulte un rapport de filtrer rapidement et facilement en fonction de critères prédéfinis. En cliquant, les données sont ajustées en temps réel !
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Crise Corona – Continuité des activités de CheckMarket

Chers clients de CheckMarket,

Nous vivons vraiment à une époque unique. La pandémie du virus corona affecte tout le monde, de nos familles, à nos entreprises, à nos premiers intervenants qui sont courageux en première ligne. Comme la situation continue d’affecter notre monde, nous aimerions vous informer sur la façon dont nous soutenons nos employés et nos clients.

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